As we enter a world where social networking and texting seem to pervade society, its nature to overlook the fact that there are almost two billion e-mail users worldwide. To support boomers, generation X, and 'tweens, our agents have evolved from the traditional Customer Service agents to the more web and tech savvy Customer Contact Specialist.
NexxLinx provides added email support management as part of our enterprise-wide customer support strategy. This means more revenues for you, streamlined quality in every customer interaction, and a measurable increase in customer satisfaction and loyalty. Now your customers enjoy the convenience of quick-response communication through a familiar medium.
Email is a time-proven, powerful, cost-effective communication channel for building your company's image. Our associates are highly skilled at providing customized and personalized email marketing and response services that strengthen your brand.
At NexxLinx, our goal is to express your company's personality in every email response. Our dedicated email team possesses all the technical skills, but what makes them unique? They are YOU. Their insight and knowledge into what your customers expect and demand from your products and services allows them to communicate with your voice through every email response.