JACKSONVLLE, NC: NexxLinx Inc., a business process outsourcing provider, announces an Open House to celebrate the new home of NexxLinx of North Carolina on Wednesday, March 17th from 1:00pm to 3:00pm at the Jacksonville center, located at 1291 Hargett Street. The ribbon cutting will commence at 1:30 pm, with refreshments to follow and speeches by NexxLinx CEO Craig Mento and Billy Sewell, Chairman of the Committee of 100 Board of Directors.
NexxLinx of North Carolina operated in their previous location on Gum Branch Road for more than 15 years. The company move was strategic in providing a more modern facility from both an employee and technological perspective. "The improvements achieved in the move upgraded the Contact Center facilities overall," said Chief Operating Officer Jeff Buckman. "The employees as well as the clients that we serve have been thrilled with their new home. Additionally, the employee base has also provided revenue for many of the adjacent businesses. I believe it has been a win-win for everyone involved."
While the company took occupancy of the facility in January 2010, the Open House gives the opportunity for the Jacksonville community to tour the space, inquire about position openings, and learn about their new neighbors.
Since 1999, NexxLinx has provided Customer Retention Services for one of the nation's largest cable companies; Customer Care and Back Office Support for a leading financial news magazine and online boutique retailer; and Technical Support Services for the world's leading independent developer and publisher of video games.
NexxLinx (www.NexxLinx.com), headquartered in Atlanta, GA, boasts a global footprint with Contact Centers in North America, South America, Africa, Europe and Asia. With clients across the globe, NexxLinx Agents can provide services in multiple languages, via email and telephone. NexxLinx offers an integrated software platform, driven by the convergence of voice and data communications. Services provided by NexxLinx Agents allow large companies to deliver Best in Class customer service without a need to build, fund, and staff a customer service facility with expensive infrastructure and technology overhead.