ATLANTA--(BUSINESS WIRE)--NexxLinx and IntegraCore Atlanta today announced a strategic partnership that will enable customers to exploit the best of both companies' core strengths.
"This partnership brings together the respective strengths of both companies in anytime, anywhere customer interaction, and third party logistics and fulfillment," said Craig Mento, CEO of NexxLinx
Initially, NexxLinx will offer customer care and communications to IntegraCore's Channel Partner members, and IntegraCore will provide fulfillment solutions and general supply chain support to NexxLinx clients in the publishing, media+cable, video gaming and eCommerce markets.
"Our joint road map capitalizes on opportunities to more tightly integrate the services of both companies to improve both forward and reverse logistics. Together, NexxLinx and IntegraCore offer companies a new option to compete more effectively," said Brian Schoenbaechler, CEO of IntegraCore Atlanta.
According to Mento, the companies already see opportunities to compete for new contracts. "Businesses see the competitive advantage they gain by combining the power of NexxLinx' award-winning customer interaction solutions and industry-leading supply chain services from IntegraCore. This new strategic partnership offers an exciting future for our mutual customers."
IntegraCore (www.integracore.com) is your single vendor solution for all supply chain and logistics needs, eliminating the need to expend valuable time, energy and resources on non-core essential business processes. As a full turnkey solution provider, IntegraCore handles packaging, procurement, CD/DVD replication, fulfillment, distribution, reverse logistics, kitting and assembly, printing and worldwide shipping.
NexxLinx (www.NexxLinx.com), headquartered in Atlanta, GA, provides outsourced Customer Retention, Customer Care, Back Office Support and Technical Support Services for the leading media, publishing, and entertainment companies both in the US and around the world. NexxLinx Agents provide services in multiple languages via next generation technologies such as chat, fax, email and telephone. NexxLinx offers an integrated software platform, driven by the convergence of voice and data communications.