ATLANTA--(BUSINESS WIRE)--This year approximately 60,000 people will attempt to bridge the widening gap between past and future earnings by becoming an Entrepreneur. An internet search will yield multiple encouraging articles about big businesses that started in a recession. For the recently laid off, salary reduced, schedule cut worker, an economic downturn is the perfect climate to launch a new business. Entrepreneur Magazine does its part by providing Startup Guides, developed to help new business owners start and grow their ventures.
Since 1999, NexxLinx has been a partner to that effort. Agents process orders for Startup Guides via voice, email and fax, generate and process invoices, track delivery and handle large orders for organizations like libraries and schools. "NexxLinx has been handling our Customer Service and Telemarketing for over 10 years," says SVP, Mike Ludlum. "We are confident in their ability to keep our customers satisfied. NexxLinx Agents are the first line of contact for our customers and therefore a very integral part of our business."
NexxLinx has provided Customer Care and front and back office support for the nation's leading publications, including those in the Financial, Technology, and Entertainment sectors. The NexxLinx Technology platform provides the ability to handle Customer Support from subscription management to order processing to one-on-one Customer Service via email, fax, chat, and voice in more than 20 languages.
NexxLinx (www.NexxLinx.com), headquartered in Atlanta, GA, boasts a global footprint with Contact Centers in North America, South America, Africa, Europe and Asia. With clients across the globe, NexxLinx Agents can provide services in multiple languages, via email and telephone. NexxLinx offers an integrated software platform, driven by the convergence of voice and data communications. Services provided by NexxLinx Agents allow large companies to deliver Best in Class customer service without a need to build, fund, and staff a customer service facility with expensive infrastructure and technology overhead.